March 2, 2019 at 10:11 am #2015
We have sent you the Email kindly check and update us if you need some other help.
Thank youMarch 9, 2019 at 5:28 am #2044zcsmouseParticipant
How can I make the calendar, to the right of the menu, have the correct date? It’s a day ahead. Thanks!March 9, 2019 at 9:27 am #2046
Calendar can’t be moved to the right side of the menu.
It’s showing current date on our website, we can review your site for that make a user for us assign administrator role and send us the username and password along with the site URL. at [email protected]
So that we can solve your query
Please mention this link in the mail https://www.themescaliber.com/topic/pet-shop-pro/page/3
Thank youDecember 30, 2019 at 4:45 pm #3353Edie NgoleParticipant
I want guides on how to install my pet shop premium theme
ThanksDecember 31, 2019 at 11:15 am #3354
Kindly please refer the documentation: https://themescaliber.com/demo/doc/tc-pet-shop-pro/
Thank You.April 21, 2020 at 11:54 pm #5336Chantale lavoieParticipant
First site on WP, first theme. I cannot insert the activation license number as per documentation, and cannot install my package. I read you could install the theme for me. Would be glad if you could help. My site is hosted on wordpress.com. Thanks!April 22, 2020 at 2:50 pm #5339
Thanks for choosing us!
If you want we can review install the theme, make a user for us assign administrator role and send us the username and password along with the URL at [email protected]
Many ThanksApril 28, 2020 at 8:16 pm #5351patrick stokerParticipant
I need help with installation of the premium version, can you help with the installation?April 29, 2020 at 11:05 am #5353
We have received your email, we will check and get back to you.
Many ThanksFebruary 4, 2021 at 10:30 pm #6132Chad ChristensenParticipant
There’s a problem with one of your required Pet Shop Pro plugins. It’s actually missing!! It’s the plugin you call ‘TC Title Banner Image’. There’s absolutely no plugin zip file for this under <My_Download_Directory>\pet-shop\pet-shop-pro_1.6.zip\pet-shop-pro\inc\plugins. There are only two (2) plugin zip files there:
The zip file you forgot is:
Will you please get this fixed ASAP?
I recently bought your 52-theme Pro package for $99.
Chad ChristensenFebruary 4, 2021 at 10:42 pm #6133Chad ChristensenParticipant
I also get an error for Pet Shop Pro when trying to install the required WooCommerce plugin. Here’s what I see:
Installing Plugin WooCommerce (3/4)
Downloading installation package from woocommerce…
An error occurred while installing WooCommerce: Download failed. A valid URL was not provided.
I’m kind of frustrated that you don’t test this better and then we have problems. Please fix this ASAP!! I’ve paid money for 52 of your Pro themes and should have timely and good support.
Chad ChristensenFebruary 5, 2021 at 7:50 am #6134
Follow the steps below to install the Woocommerce plugin
1) Download the file from the below link
2) Go To Dashboard >> Plugin >> Add new >> Upload plugin >> Upload downloaded .zip file
Many ThanksFebruary 7, 2021 at 4:28 pm #6139James MaxwellParticipant
I just bought the pro version, and I am not seeing any of the customization stuff that is shown in the documentation. Also using woocommerce, trying to get rid of the sidebar, I was able to do it on the free version but not the pro version.February 9, 2021 at 11:23 am #6145
For customization kindly follow the steps below
Go to Dashboard >> Appearance >> Customize >> Theme Settings
To disable the Woocommerce shop page and single product page sidebar please follow the steps below
Go to Dashboard >> Appearance >> Customize >> Theme Settings >> General Settings >> Hide Shop Page Sidebar and Hide Product Page Sidebar
Many ThanksFebruary 22, 2021 at 8:49 am #6173Marina KondratenkoParticipant
Добрый день! При установке темы возникла проблема, а именно не выгружается весь демонстрационный материал, нет заголовков и нет возможности их редактировать, шаблон не полный, не такой как в оригинале, не удается создать селективную страницу главной страницы, все шаги выполняла по инструкции, написала на почту несколько писем и приложила фото и нет ответа, помогите установить шаблон сайта, отправила вам свои учетные данные сайта ! жду очень помощи
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