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Viewing 15 posts - 46 through 60 (of 63 total)
  • Author
    Posts
  • #6180
    Shop Manager
    Participant

    Hi

    Could you please share the query to [email protected]

    Thank you

    #6335
    Evelyn Gamarra
    Participant

    Hola, he comprado la versión Pet Shop Pro, y al momento de instalar como complemento en wordprees no reconoce uno de ellos que es “tc-title-banner-image_1.0”, el mensaje que señala la página de wordpress:

    Descargando el paquete de instalación desde /srv/htdocs/wp-content/themes/pet-shop-pro/inc/plugins/tc-title-banner-image.zip…

    Descarga fallida. No se ha facilitado una URL válida.

    Necesito ayuda

    #6337
    Shop Manager
    Participant

    Hi,

    We are providing you simple steps to install the plugin manually. Download the .zip file on your system

    Go to Dashboard >> plugin >> Add New >> Upload plugin>>upload the .zip file

    If still, you are facing issues let us know we will help you with the installation.

    Thank you

    #6407
    Dirk Gfell
    Participant

    Buenas tardes, he comprado el tema Pet Shop Pro por favor podrían ayudarme con la instalación. He intentado instalar pero no me permite activar la plantilla.

    Gracias.
    Saludos

    #6408
    Shop Manager
    Participant

    Hi,

    Could you please share the query on [email protected]?

    Thank you

    #6477
    Jerome Williams
    Participant

    theme is not what I ordered, scammed

    #6488
    Shop Manager
    Participant

    Hi,

    The theme is the same as which you have ordered

    We have replied to you on the ticket please check it

    Thank you

    #7847
    Cynthia Bowie
    Participant

    This thing is a mess. Don’t do it! $39 down the tube. I’m in the US, so customer service is only available overnight, for me. There are NO defaults in the customization menu so you have no idea what you are editing, and the size parameters are inaccurate (my logo looked like a thumbmail, at it’s largest – they told me because it was too “tall”, even though I had the recommeded size). They do respond to service requests overnight, but don’t ask them more than one question, or for any explanation at all, because you won’t get it. I should’ve known better, given their own website’s shitability factor, but I liked how the theme looked in the demo. I’ve switched over to a free theme, and am having NO problems. Heavy sigh…lesson learned.

    #7856
    Shop Manager
    Participant

    Hi,

    We have replied you in the ticket that you have added logo of larger size

    Please reduce the size

    Thank you

    #9538
    Katharina
    Participant

    I m trying to make my add account icon and cart icon work in the header menu. I m not sure what to put into the theme configuration so that it displays the actual information, for example cart number of items. Also when hovering over the cart i see something like a chat bubble with the number of items beside the actual cart icon.

    Is there a documentation how to properly set this up for a shop with woocommerce?

    #9539
    Shop Manager
    Participant

    Hi,

    Add below css to make the cart popup to place in its actual place

    Kindly follow the steps given below

    Go to Dashboard >> Appearance >> Customize >> Additional CSS >> Paste the given CSS on it >> Publish.

    .cart_no {
    right: unset;

    }

    Thank you

    #9836
    Scott Ford
    Participant

    I am having this same problem (I have the pro version, URL is wildbirdvet.com). I temporarily turned off showing text on the slider because it just showed “Lorem ipsum…” even though I filled in the text boxes in the slider part of the editor. After a while the text I entered reverts back to Lorem ipsum text and I lose it all.

    #9842
    Shop Manager
    Participant

    Hello,

    To edit the text please add your content in the text tab, not in the visual tab.

    Click on the text tab add content and publish it.

    If you are still facing any issues please let us know.

    Thank you

    #9843
    Scott Ford
    Participant

    That doesn’t work either. I even changed some other things and published the page just to be sure since I noticed that altering text does not automatically update the preview on its own (another bug?). I took a screenshot, but the email you sent was a noreply and I don’t see a way to attach an image here.

    #9852
    Shop Manager
    Participant

    Hi,

    We have already fixed the issue

    Please check your reply

    Thank you

Viewing 15 posts - 46 through 60 (of 63 total)
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