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Viewing 9 posts - 46 through 54 (of 54 total)
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    Posts
  • February 24, 2021 at 12:02 pm #6180
    Shop Manager
    Participant

    Hi

    Could you please share the query to [email protected]

    Thank you

    June 17, 2021 at 3:41 am #6335
    Evelyn Gamarra
    Participant

    Hola, he comprado la versión Pet Shop Pro, y al momento de instalar como complemento en wordprees no reconoce uno de ellos que es “tc-title-banner-image_1.0”, el mensaje que señala la página de wordpress:

    Descargando el paquete de instalación desde /srv/htdocs/wp-content/themes/pet-shop-pro/inc/plugins/tc-title-banner-image.zip…

    Descarga fallida. No se ha facilitado una URL válida.

    Necesito ayuda

    June 17, 2021 at 11:08 am #6337
    Shop Manager
    Participant

    Hi,

    We are providing you simple steps to install the plugin manually. Download the .zip file on your system

    Go to Dashboard >> plugin >> Add New >> Upload plugin>>upload the .zip file

    If still, you are facing issues let us know we will help you with the installation.

    Thank you

    July 11, 2021 at 8:31 pm #6407
    Dirk Gfell
    Participant

    Buenas tardes, he comprado el tema Pet Shop Pro por favor podrían ayudarme con la instalación. He intentado instalar pero no me permite activar la plantilla.

    Gracias.
    Saludos

    July 12, 2021 at 10:06 am #6408
    Shop Manager
    Participant

    Hi,

    Could you please share the query on [email protected]?

    Thank you

    August 18, 2021 at 4:53 am #6477
    Jerome Williams
    Participant

    theme is not what I ordered, scammed

    August 20, 2021 at 9:45 am #6488
    Shop Manager
    Participant

    Hi,

    The theme is the same as which you have ordered

    We have replied to you on the ticket please check it

    Thank you

    March 11, 2022 at 2:51 am #7847
    Cynthia Bowie
    Participant

    This thing is a mess. Don’t do it! $39 down the tube. I’m in the US, so customer service is only available overnight, for me. There are NO defaults in the customization menu so you have no idea what you are editing, and the size parameters are inaccurate (my logo looked like a thumbmail, at it’s largest – they told me because it was too “tall”, even though I had the recommeded size). They do respond to service requests overnight, but don’t ask them more than one question, or for any explanation at all, because you won’t get it. I should’ve known better, given their own website’s shitability factor, but I liked how the theme looked in the demo. I’ve switched over to a free theme, and am having NO problems. Heavy sigh…lesson learned.

    March 11, 2022 at 12:40 pm #7856
    Shop Manager
    Participant

    Hi,

    We have replied you in the ticket that you have added logo of larger size

    Please reduce the size

    Thank you

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