Home Forums ThemesCaliber Pet Shop Pro

Tagged: 

This topic contains 33 replies, has 15 voices, and was last updated by Avatar Shop Manager 3 months, 1 week ago.

Viewing 15 posts - 16 through 30 (of 34 total)
  • Author
    Posts
  • #1269
    Avatar
    Shop Manager
    Participant

    Hi,

    In order to add the products, you need to install the WooCommerce Plugin https://wordpress.org/plugins/woocommerce/. Go to Plugins -> Add New -> Search the “WooCommerce” It will show you the plugin. Install and activate it you will the option to add product.

    Thanks

    #1440
    Avatar
    denniswimer25
    Participant

    I have purchased the PetShopPro theme and installed in WordPress (latest version) and followed the instructions in the documentation, but, cannot get the Slider or the Gallery to show up at all. I have verified the zip plugins are installed and enabled in the setup. All the images seem to be there and enabled to view on the pages, but, still no luck. All I see is the Home and Contact pages.

    Is there a way to completely uninstall and reinstall the theme. I have tried to activate another theme and then delete/reinstall the PetShopPro theme, but, all the configurations seem to be showing up from the previous installation of the PetShopPro theme.

    Please advise and assist with resolutions.

    #1441
    Avatar
    Shop Manager
    Participant

    Hi Dennis,

    As per your query, could you please provide us your site URL.

    So we can review and give you some solution.

    Thanks

    #1536
    Avatar
    eecco01
    Participant

    I purchased the Pet Shop Pro and started configuring it on Pantheon.
    Here are the questions that I couldn’t find answers to in your resources:
    How to use Page Templates
    How to use Hooks
    How to use the Make an Appointment function

    Thanks.

    #1540
    Avatar
    onirikalab
    Participant

    Hallo
    I have purchased the PetShopPro theme and installed in WordPress,However I set up and is enabled, I cannot see the Slider in the homepage.
    Can you fix that? Website is http://www.lavetfarm.com
    Thanks

    #1542
    Avatar
    Shop Manager
    Participant

    Hi,

    You need to select the homepage template for the home page and homepage as a static page. Refer the screenshot:
    https://themescaliber.com/doc/tc-pet-shop-pro/image/home-page-template.png
    https://themescaliber.com/doc/tc-pet-shop-pro/image/set-front-page.png
    Go to Dashboard >> Appearance >> Customize >> Theme Settings >> Slider Settings

    Add the images and descriptions and publish the changes then refresh the website. Refer the documentation for better understanding https://themescaliber.com/doc/tc-pet-shop-pro/

    If you want we can do it for you, make a user for us, assign administrator role and send us the username and password along with the URL at support@themescaliber.com.

    Thank You.

    #1548
    Avatar
    onirikalab
    Participant

    Thanks, I sent an email to your contact.
    I already did the setup and there is no “home” or “homepage” installed as you described. WHen I choose “home” as static homepage, this one is empty.
    This is the reason why ask support.
    Thanks

    #1561
    Avatar
    denniswimer25
    Participant

    I have installed and configured PetShopPro to the best of my abilities. The website is up and functional, but, I have a few issues I do not understand, or cannot seem to configure properly. The main problem, at present, is in configuring the email link that was modified with my valid email address (as instructed) to all a customer to click the link and be forwarded to a contact page for gathering of pertinent information and submit the email to the indicated link. However, whenever the link is clicked, nothing happens.

    I have also added WP Mail SMTP and WPForms, also as instructed. After installation and configuration of these plugins, I was successful in sending a Test Email, which is part of the plugin installation verification. Emails were delivered successfully to the email link found on the Home Page.

    I know there must be a way to configure the link on the Home Page to bring up the appropriate contact form, either by modification with the theme configurations itself, or by directly modifying the PHP WP plugin code itself. I would appreciate a response that will help me to move forward with this.

    #1563
    Avatar
    Shop Manager
    Participant

    Hi Dennis,

    Thank you for choosing us!

    Could you please tell us more about the email link?

    Little more information about the issue will help us to resolve your issue in a better way.

    You can take the help of your site URL or screenshot to explain.

    If you are talking about the top bar email link, we would like to tell you that it is for the information purpose only and doesn’t contain any link.

    If you have further questions or need some other help please hit a reply.

    Thank you.

    #1585
    Avatar
    ethomas04
    Participant

    Hi, I have Pet Shop Pro installed. I’m able to change the slider images, but none of the text is appearing. Any insight? Thanks!

    #1587
    Avatar
    Shop Manager
    Participant

    Hi,

    Thank You for choosing us!

    You need to add the text for each slider image you have added in the Customizer.

    If you need some other help please hit a reply.

    Thank You.

    #1907
    Avatar
    denniswimer25
    Participant

    I am getting notices from WooCommerce that the PetShopPro theme is implementing templates that are not compatible with the latest versions of WooCommerce and the theme needs to be updated. However, I cannot find any updates. Has this theme been updated to be compatible with the latest WooCommerce, or, do you intend on updating to be compatible?

    I would appreciate a response, as if the PetShopPro templates are not compatible with current WooCommerce implementations, then there are issues with my website not being able to function correctly.

    Please respond as soon as possible. Thanks.

    #1913
    Avatar
    Shop Manager
    Participant

    Hi Dennis,

    The issue is given by you of outdated Woocommerce templates is not a big issue, It doesn’t change the looks of your theme. When woocommerce generates new updates after a few days we also update it on our theme.

    When we updated the woocommerce on our theme, So we will update you for using our new version theme.

    Thanks

    #1997
    Avatar
    rsiordia
    Participant

    I am unable to get the Slider to display even though it is enabled. My header has no image. I cannot get it to look like the sample page. Enable or disable do the same thing, not displayed. No error.

    #1999
    Avatar
    Shop Manager
    Participant

    Hi,

    Thank You for choosing us!

    Kindly provide us the Site URL to review so that we could provide you a solution.

    Thank Your

Viewing 15 posts - 16 through 30 (of 34 total)

You must be logged in to reply to this topic.