Forum Replies Created

Viewing 15 posts - 76 through 90 (of 147 total)
  • Author
    Posts
  • in reply to: TC Ecommerce Shop #3616
    Shop Manager
    Participant

    Hi,

    we recommend you to use the original theme.

    If you get any issue we will help you.

    Many Thanks!

    in reply to: TC Ecommerce Shop #3610
    Shop Manager
    Participant

    Hi,

    Thanks for your reply.

    We have checked but we are not getting the issue in our theme.

    Are you using any external plugin?

    Many Thanks!

    in reply to: TC Ecommerce Shop #3426
    Shop Manager
    Participant

    Hi,

    Thanks for your reply.

    Can you please tell us what you have added in the child theme.

    Many Thanks!

    in reply to: TC Ecommerce Shop #3423
    Shop Manager
    Participant

    Hi,

    Thanks for your reply.

    The external plugins you are using are conflicting with the issue as we are not getting the issue in the basic theme.

    Many Thanks!

    in reply to: TC Ecommerce Shop #3419
    Shop Manager
    Participant

    Hi,
    Kindly please test the external plugins which you are using.
    They may conflict the website.
    Many Thanks!

    in reply to: TC Ecommerce Shop #3416
    Shop Manager
    Participant

    Hi,

    Thanks for the reply.

    Are you using any external plugin?

    Kindly please let us know.

    Many Thanks!

    in reply to: TC Ecommerce Shop #3411
    Shop Manager
    Participant

    Hi,

    Thanks for the reply.

    We recommend you please download the latest version and the original file and upload it.

    Let us know if you still have any questions.

    Many Thanks!

    • This reply was modified 4 years, 1 month ago by Shop Manager.
    in reply to: TC Ecommerce Shop #3409
    Shop Manager
    Participant

    Hi,

    The menu is not the same as we have in the original file.

    Hav you wrote the post using the logged user?

    Kindly please let us know.

    Many Thanks!

    in reply to: TC Ecommerce Shop #3405
    Shop Manager
    Participant

    Hi,

    Thanks for the reply.

    Kindly please refer the documentation to add the feature image to the post:

    https://www.themescaliber.com/demo/doc/tc-ecommerce-shop-pro-documentation/

    Thank You.

    in reply to: TC Ecommerce Shop #3402
    Shop Manager
    Participant

    Hi,

    Thanks for your emails.

    Does it seem like you have changed the code for the menu?

    Kindly please let us know what changes you have done so that we can help you.

    For your second point.

    Kindly, please add the feature images to resolve the issue.

    Many thanks!

    in reply to: Documentation #3376
    Shop Manager
    Participant

    Hi,

    Thank You for choosing us!

    Kindly provide us the Site URL to review so that we could provide you a solution.

    Thank You

    in reply to: Pet Shop Pro #3354
    Shop Manager
    Participant

    Hi,

    Kindly please refer the documentation: https://themescaliber.com/demo/doc/tc-pet-shop-pro/

    Thank You.

    in reply to: Contact Form TC Logistics Transport Pro #3247
    Shop Manager
    Participant

    Hi,

    Thanks for you post.

    We have received your email.

    We have given a reply over there please check and get back to us there.

    Many Thanks!

    in reply to: TC Ecommerce Shop #3088
    Shop Manager
    Participant

    Hi,

    Thank You for choosing us!

    Kindly provide us the Site URL to review so that we could provide you a solution.

    Thank You

    in reply to: Issues #3070
    Shop Manager
    Participant

    Hi,

    Sorry for the inconvenience caused to you.

    Thanks for reaching out.

    We have contacted you and will surely help you with this.

    Thanks for your patience.

    Many Thanks!

Viewing 15 posts - 76 through 90 (of 147 total)