Tagged: customization, shadows, support
- This topic has 37 replies, 13 voices, and was last updated 4 years, 1 month ago by Shop Manager.
-
AuthorPosts
-
February 25, 2020 at 4:26 pm #4569Katharina.M.Participant
Hi,
sorry for the late reply!
First: I only changed the defaultbanner.jpg with a pic exactly the same pixel-size – no other changes were made.Second: It’s not possible to provide screenshots. When clicking in “IMG” I can only enter a link. So how can I show you?
Best,
KatFebruary 26, 2020 at 11:45 am #4599Shop ManagerParticipantHi,
Thanks for your email.
Kindly please check that the theme is updated to its latest version.
Thank You.
February 26, 2020 at 4:28 pm #4609Katharina.M.ParticipantHi,
but the version has nothing to do my problem to upload the images here?
And when I bought the version, it already says it’s responsive. Or where there unknown problems from your side?Best,
KatFebruary 27, 2020 at 11:49 am #4633Shop ManagerParticipantMarch 8, 2020 at 11:19 am #4927Béla Tibor KulcsárParticipantDear Themes Caliber!
I have two problems with Sauna Spa Pro Theme.
The website I’m working on is https://www.obudamukorom.hu/Please check in mobile phone, that there is a horizontal line on the header slider, which is not on the right place, and I couldn’t find a single line of code what creates it.
Also in mobile phone: The right side has a gap between the end of the screen and the content.
Please help me, because inspector didn’t give me a hint.Thanks and Best Regards,
Béla KulcsárMarch 9, 2020 at 8:33 am #4954Shop ManagerParticipantHi,
Thanks for your post
If you don’t want a horizontal line on the slider then please follow below steps
Go to Dashboard >> Appearance >> Customize >> Additional CSS >> Paste the given CSS on it >> Publish.
.header_wrapper {
border-bottom: unset;
}In our theme, there is no gap between the end of the screen and the content. In your site it is showing then kindly please send your query at [email protected], make a user for us assign administrator role and send us the username and password.
We will resolve your query.
Many Thanks!
March 10, 2020 at 10:50 am #5001Katharina.M.ParticipantHi!
Why I’m not able to create an own topic?
Beside this: When I enter my address in the contact-page, it still shows some place in India. Why it’s not changing?
Best,
KatMarch 11, 2020 at 11:57 am #5036Shop ManagerParticipantHi,
What difficulty you are getting to create a new topic?
have you added the Latitude and the Longitude?
Kindly please let us know.
Many Thanks!
-
AuthorPosts
- You must be logged in to reply to this topic.