FAQ

FAQ

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1. What is your License Policy?

Themes Caliber / 03.08.17

Yes, our themes have been licensed fully under the GNU General public license.

Which in plain English means that you can do whatever you want with it, you own it and it is for a lifetime.

However, you only get access to support and updates depending on the package you have purchased from us.

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2. Do you have Refund Policy?

Themes Caliber / 03.08.17

NO, we do not have any Refund Policy. If you face any trouble in receiving the email regarding theme download, contact us atsupport@themescaliber.comor through our support forum. We’ll send you the theme immediately.

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3. Why choose Themescaliber?

Themes Caliber / 03.08.17

If you're looking to create a website that is set up to earn money, we're probably the best choice.

It’s our passion to bring you the best in class themes to build websites,our solutions allow you to quickly go over the technical stuff and focus on building your online business.

Our themes are fairly easy to customize and don’t come with options that end up confusing you. The support team is always there to help you in case you run into a problem!

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4. Do you offer support

Themes Caliber / 03.08.17

Yes, you will get full support regarding all the themes through email:support@themescaliber.comand our support forum. Also, you’ll be provided with FREE themes installation on your hosting and WordPress.

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5. How many site can I use my purchased theme? Can I use it for my client sites?

Themes Caliber / 03.08.17

You may modify and use the themes on unlimited number of websites.

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6. How long will I receive the theme and plugins updates?

Themes Caliber / 03.08.17

This depends on your plan.

You can get the theme upgrade and support free only for one year from your purchase date.

But, you won’t be getting any support or update for the themes after a year. Your themes will continue to work perfectly.

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7. How can I raise my queries regarding theme, if any?

Themes Caliber / 23.07.21

You can raise your ticket on oursupport forum. Our technical support team assures to answer the raised issue within 24 hours. We answer all your questions that are related to our themes, their usage and also provide minor customization guidance. But we don't entertain the questions that are beyond the code of our theme, that includes plugins and extra theme customization.

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