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Viewing 14 posts - 106 through 119 (of 119 total)
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  • Author
    Posts
  • June 17, 2020 at 9:52 am #5450
    Sachin Shinde
    Participant

    how can I remove that footer copyright content I purchased pro still I couldn’t

    June 17, 2020 at 10:28 am #5451
    Shop Manager
    Participant

    Hi,

    Can you please share your site URL it will help us to provide you a better solution.

    Many Thanks

    November 27, 2020 at 2:53 pm #6010
    Karanbir Singh
    Participant

    When was last theme update or upgrade?

    November 28, 2020 at 9:19 am #6011
    Shop Manager
    Participant

    Hi,

    Can we know which version of the theme are you using?

    Many thanks

    May 17, 2021 at 10:03 am #6286
    Karanbir Singh
    Participant

    Please help us on the following two requests
    1. How to implement the Wishlist option so the customers can add desired items in the Wishlist
    2. How to display the logged in customer’s name in the header

    May 18, 2021 at 2:13 pm #6288
    Shop Manager
    Participant

    Hi,

    We have received your query on the ticket system. We have replied to it. Please check it

    Many Thanks

    May 25, 2021 at 6:41 am #6301
    Karanbir Singh
    Participant

    Hi,

    What are TC E-Commerce Pro theme upgrade recommendations?

    We have installed TC E-Commerce Pro theme in Jan 2020. What we do to have the updated theme?

    Our site http://www.KavvYfoods.com

    Have a nice time

    Thanks and best regards…

    May 25, 2021 at 2:16 pm #6303
    Shop Manager
    Participant

    Hi,

    We are providing simple steps to download the updated theme and install it in your WordPress

    1) Kindly take a backup of the website before updating the theme.

    2) Go to https://www.themescaliber.com/my-account/ with your details.

    3) Then go to https://www.themescaliber.com/my-account/downloads/ and download the updated theme.

    4) Go to Dashboard >> Appearance >> Themes >> Add new >> Upload the theme (Replace the theme)

    5) Refresh the website

    Many Thanks

    June 2, 2021 at 5:06 am #6315
    Karanbir Singh
    Participant

    Dear Hi,
    The submenu not working on mobile for our site http://www.KavvYfoods.com with the TC E-Commerce theme while it is working fine on the desktop.

    Kindly suggest what to do?

    have a nice day

    Thanks and best regards…

    June 2, 2021 at 11:15 am #6317
    Shop Manager
    Participant

    Hi,

    We have received your ticket and replied back to it

    Could you please check it

    Thank you

    August 30, 2021 at 10:52 am #6517
    Karanbir Singh
    Participant

    Please send some other payment link.

    August 31, 2021 at 9:56 am #6523
    Shop Manager
    Participant

    Hi,

    We replied to the ticket, please check.

    Thank you

    August 31, 2021 at 11:21 am #6524
    Karanbir Singh
    Participant

    Hi,

    Thanks for helping. We made payment for 3 years i.e. three times payment expiring 30 Aug 2024 but in order it rather reflects three products expiring 30 Aug 2022. Please correct it.

    August 31, 2021 at 11:54 am #6525
    Shop Manager
    Participant

    Hi,

    Ok, we will check it.

    Thank you

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